THE RELATIONSHIP BETWEEN PERCEIVED ORGANIZATIONAL SUPPORT AND EMPLOYEE EFFECTIVENESS IN SELECTED ORGANIZATIONS IN DELTA STATE

In a highly competitive business world, it is important for organizations to motivate their employees. This cross-sectional descriptive survey was conducted to establish the correlation between organizational support and employee effectiveness. The study focused on management personnel, supervisors, and staff in different organizations in Delta State. A total of 200 respondents selected from retail/trading, manufacturing/processing, transportation/logistics, and hospitality/food-service companies were asked to participate in the study. The data were collected using a structured question sheet with a five-point Likert scale and analyzed using descriptive statistics, Pearson Product-Moment, and multiple linear regressions. The results revealed that the reliability scores for the five-construct items ranged between 0.747 and 0.778. It was found that management care and concern had a positive and significant relationship with employee effectiveness (r = .714, p < .001). In addition, positive and significant relationships were found between the valuation of employee contributions and effectiveness (r = .767, p < .001) and professional development consideration and effectiveness (r = .766, p < .001). Furthermore, the study found that fair reward system consideration has a positive and significant relationship with employee effectiveness (r = .748, p < .001). The regression results were significant at a 0.001 level (F(4,195) = 115.786, p < .001) with an R 2 of .704 and an adjusted R 2 of .698. The study concluded that POS has a great impact on employee effectiveness. Therefore, the study recommended implementing a fair reward system, providing career development opportunities, applying supportive management styles, and providing appropriate working conditions.