BUSINESS AND FINANCE JOURNAL

EFFECT OF ORGANIZATIONAL REWARDS SYSTEM ON EMPLOYEE PERFORMANCE: A STUDY OF SELECTED MINISTRIES OF THE EBONYI STATE CIVIL SERVICE

OSUEBI, KENNETH TASIE, Ph.D, NWOGO OKECHUKWU OKECHUKWU, Ph.D, NWIGBOJI VINCENT, Ph.D, FRANKLINE C.S.A. OKEKE

March 15, 2026

Citation

BUSINESS AND FINANCE JOURNAL , Vol. 17 (2) (2026)

Details

ISSN: 988-47876
Published: March 15, 2026
Status: Published

Abstract

This study examines the effect of reward systems on employee performance in selected ministries of
Ebonyi State Civil Service. Reward systems, encompassing both financial and non-financial incentives,
play a critical role in motivating employees and enhancing productivity. The study adopts a descriptive
survey research design and draws data from civil servants across selected ministries. Theoretical
anchorage is based on Equity Theory and Expectancy Theory, which explain how perceived fairness and
expected outcomes influence employee motivation. Findings from recent empirical studies indicate that
effective reward systems—such as salaries, promotions, recognition, and career development—
significantly improve employee performance, commitment, and service delivery. The study concludes
that a well-structured reward system enhances efficiency in public sector organizations. It recommends
that government ministries should implement transparent, equitable, and performance-based reward
systems to improve productivity and service delivery.