A LEGALISTIC EXAMINATION OF THE PERFORMANCE OF THE FEDERAL COMPETITION AND CONSUMER PROTECTION COMMISSION (FCCPC) AND THE NIGERIAN COMMUNICATIONS COMMISSION (NCC) .
Abstract
This study evaluates the performance of the Federal Competition and Consumer Protection Commission (FCCPC) and the Nigerian Communications Commission (NCC) in safeguarding the rights of telecommunication service consumers in Nigeria. It examines the regulatory frameworks established by the FCCPA and the NCC Act, focusing on their effectiveness in addressing consumer grievances and ensuring fair market practices. The research identifies gaps in existing literature regarding consumer awareness, enforcement outcomes, and comparative analyses with other jurisdictions. By analyzing both qualitative and quantitative data,this work aims to provide a comprehensive understanding of the current state of consumer protection in Nigeria's telecommunications sector, offering recommendations for enhancing regulatory effectiveness and consumer empowerment.
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Published in SALEM JOURNAL OF LAW
ISSN: 3027-0391
This article appears in our peer-reviewed academic journal
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